Dukeries FAQs
1. What types of care do you provide?
At Dukeries Health Care, we offer a range of services to meet individual needs, including:
- Residential care – Assistance with daily living in a safe, welcoming environment.
- Nursing care – 24-hour medical support delivered by qualified nurses for residents with complex health needs.
- Dementia care – Compassionate, structured support for individuals living with dementia, including Korsakoff and working-age dementia.
- Acquired Brain Injury (ABI) support – Specialist care following stroke or head injury.
- Respite care – Short-term stays to support recovery or give family carers a well-earned break.
2. Are your care homes regulated?
Yes. All our homes are fully CQC-registered and undergo regular inspections to ensure high standards of care, safety, and wellbeing. You can view each home’s latest CQC report on our website.
3. Can we visit before making a decision?
Absolutely. We encourage families to arrange a visit at a time that suits them. Visiting allows you to meet our team, see the home environment, and ask any questions about care and daily life.
4. Do you offer short-term or respite care?
Yes. Respite care is available for individuals who need a temporary stay, whether for recovery, a family break, or short-term nursing support. Our team will discuss the options to find the best solution for your loved one.
5. How does funding work?
Understanding care funding can feel overwhelming. Dukeries Health Care provides clear guidance and support for families, including:
- Private funding options
- Local Authority funding and assessments
- What is included in fees
- Step-by-step advice on next steps
For detailed guidance, visit our Finance & Funding page or speak to our dedicated team.
6. Can residents personalise their rooms?
Yes! We encourage residents to make their rooms feel homely and personal, with familiar belongings, furniture, and décor wherever possible. Maintaining independence and comfort is central to our approach.
7. Who can refer a resident to Dukeries?
Referrals can come from:
- Families
- Local Authorities
- Healthcare professionals
- Social workers
Our team ensures the referral process is smooth, transparent, and supportive, helping residents move into the home comfortably.
8. What makes Dukeries care homes unique?
Each of our four homes shares the same core values of warmth, respect, and transparency, while offering unique environments tailored to the needs of our residents. We focus on creating a vibrant, engaging, and genuinely homely atmosphere, rather than a clinical setting.
9. What support is available for residents living with dementia or ABI?
We provide structured, compassionate care for individuals with dementia, Korsakoff, or acquired brain injuries. Care plans are personalised to support cognitive and physical needs while encouraging independence, dignity, and meaningful engagement.
10. How do I make an enquiry or arrange a visit?
You can:
- Call our team directly at +44 7903 120830
- Email us at rose.bracher@dukeries.org
- Submit an enquiry via our online form
Our team will respond promptly to discuss care needs and arrange a suitable time for a visit.
Get In Touch
Visit us at any time that suits you, no appointment necessary.